Travis Ricks

I am a technology professional looking for a position in Tokyo that combines my skills in design & development, product management, and client relations. Currently, I attend a full-time Japanese language school in Shinjuku.



SNworks (digital agency of The State News)

Lead all operational decisions for the startup digital agency inside of The State News. SNworks builds and manages websites and workflow solutions for various media organizations around the country. I am the main contact for all clients as well as the manager of our internal team of approximately 20 professional and student project managers, designers and software developers. Responsible for making sure projects are completed on time and on budget as well as overall profitability. Since taking on this role our client base has nearly quadrupled.

  • Developed customer service business rules and created knowledge base content.
  • Worked on-site with clients for training and implementation.
  • Mentored and supervised student designers, developers and project managers.
  • Handled sales pipeline from prospect to closing.
2012 - 2018

Director of Operations & Technology | Creative Adviser

The State News

As a member of the professional staff, I mentor students in editorial, advertising and digital design. I also lead regular training classes teaching different departments about various design and technical concepts. I oversee an annual capital budget of more than $50,000 as well as $300,000 of computer inventory. I manage a team of 3 professionals and approximately 20 students. Second in command behind the general manager, I am responsible for several high-level decisions of the organization.

2012 - 2018

Senior Graphic Designer

Miles Media

Worked on a variety of travel promotional products ranging from designing cover-to-cover state and city travel guides, destination websites, email marketing campaigns, mobile applications as well as being the lead designer for a seasonal lifestyle magazine. Concepted, planned and supervised on-location and studio photo shoots. Designed the company’s first iPhone application that won the Internet Advertising Competition Award for Best Travel App in 2010. Also established and managed budgets for several projects and had daily interactions with clients.

2008 - 2011

Design Intern

South Florida Sun-Sentinel

Designed pages for the Features, Sports, Business and News sections. Also created a full-page enterprise graphic. Spent time art directing advance projects and building conceptualization skills. Gained experience working with photographers and illustrators. Created graphics for

2007 - 2008


Intensive Japanese language course

KCP Japanese Language School / KCP地球市民日本語学校

I'm currently in between JLPT levels N3 and N2.

2018 - Present

Master of Business Administration (MBA) - Marketing

Central Michigan University

Bachelor of Arts

Michigan State University

Music Performance Major; also completed coursework in design, journalism, technology, and Japanese



Digital Process
  • Product management (Lead UI and UX for a Content Management System)
  • Mobile-first, responsive design workflow
  • User experience design and strategy (UX)
  • Project management (Waterfall & Agile)
  • Content Strategy with an emphasis on tone
  • QA end-user testing and debugging
Web Development
  • HTML
  • JavaScript (basic)
  • Bootstrap
  • Source control
  • Social media meta tag optimization
  • DFP ad tag implementation and best practices
  • ZenDesk
  • Jira, Bitbucket, Confluence & HipChat
  • Google Analytics & TagManager
  • Google DFP
  • Basecamp (2 & 3)
  • Highrise
  • Amazon Web Services (OpsWorks, Route 53)
  • Hootsuite
  • Wufoo
  • Sketch
  • Adobe Creative Suite
  • Microsoft Office

Awards & Certifications

  • Adviser to students who won multiple ACP, CMBAM, and SPJ awards
  • Various ADDY awards
  • Best Travel Mobile Application (Internet Advertising Competition, 2010)
  • Student Designer of the Year (Society for News Design College News Design Contest; Sponsored by University of Missouri-Columbia, 2007)